Legal

Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Vallarta Listings collects, uses, and protects your information when you use our website and services. It applies to buyers, sellers, investors, and developers — both in Mexico and abroad. By using our site or contacting us, you agree to the practices described here.

01Information We Collect

When you create an account using Google Sign-In, we receive your name, email address, and profile photo from Google. We do not receive your Google password.

When you submit a contact or inquiry form, we collect the information you provide — typically your name, email, phone number, preferred contact method (including WhatsApp), and details about the property or service you are interested in.

We also store the properties you save to your account and a history of the inquiries and tour requests you make.

02How We Use Your Information

We use your information to respond to your inquiries, arrange property viewings, and provide real estate advisory services.

Inquiry and contact details are stored in our customer relationship (CRM) system so our advisors can follow up and keep an accurate record of our conversations with you.

With your consent, we may send you occasional updates about new listings, market insights, or events. You can opt out of these at any time.

03WhatsApp & Phone Contact

If you choose WhatsApp or phone as your preferred contact method, we use the number you provide to reach you through those channels. Standard messaging rates from your carrier may apply. WhatsApp messages are also subject to WhatsApp's own privacy policy.

04Property Data

Listing information on this site is sourced from the EasyBroker platform. Property details, images, and availability are provided by EasyBroker and the listing agents, and may be updated or removed at any time. We are not responsible for inaccuracies in third-party listing data.

05Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember your language preference, and understand how visitors use our site.

We may use analytics services to measure traffic and improve the experience. These services collect aggregated, non-identifying usage data such as pages visited and time on site.

06Language & Localization Preferences

Your selected language (English or Spanish) and currency display preference are stored locally in your browser so we can show the site the way you prefer on your next visit. This information stays on your device.

07Sharing & Third-Party Services

We do not sell your personal information. We share it only with the service providers that make our business work — such as Google (authentication), our CRM and email providers, EasyBroker, and WhatsApp — and only to the extent needed to provide our services.

We may also disclose information if required by law or to protect our legal rights.

08International Buyers & Data Transfers

Many of our clients are based in the United States, Canada, and elsewhere. If you contact us from outside Mexico, your information may be processed and stored in Mexico or in other countries where our service providers operate. We take steps to protect it consistently with this policy wherever it is handled.

09Data Retention

We keep your information for as long as your account is active or as needed to provide our services and maintain our business records. Inquiry and transaction records may be retained longer where required for legal, tax, or regulatory reasons. You may request deletion of your account at any time.

10Data Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections and access controls. No method of transmission or storage is completely secure, but we work to safeguard your data and limit access to those who need it.

11Your Rights

You may request access to, correction of, or deletion of your personal information, and you may withdraw consent for marketing at any time. To make a request, contact us using the details below. In Mexico, these rights are protected under the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).

12Contact Us

For any privacy questions or requests, contact us at barbara@vallartalistings.com or by phone at +52 322 779 9928.

Vallarta Listings · Plaza Neptuno, Calle Quilla 112–114, Marina Vallarta, 48335 Puerto Vallarta, Jalisco, México.